Legal Effective: January 1, 2026 Read time: ~8 min

Terms of service.

The agreement that governs working with Aftabiq. We try to write these the way we'd want them written if we were hiring a studio ourselves — direct, fair, and free of surprises.

Agreement

These terms form the agreement between you ("Client" or "you") and Aftabiq Digital Agency ("Aftabiq", "we", "us") for any work we do together — whether that's a one-off project, a retainer, or a longer engagement. A signed proposal, statement of work, or master services agreement from us will reference these terms and may add project-specific details. In case of a conflict, the signed document wins for that specific project only.

By engaging us, accepting a proposal, or paying an invoice, you agree to these terms. If you don't agree, please don't engage us — we don't want to work together under the wrong terms either.

Services & deliverables

We deliver the services listed in the relevant service page and your signed proposal — typically web development, 3D motion graphics, video editing, and graphic design, individually or combined. Each project has a written scope that includes:

  • Deliverables — what we'll hand over (files, code, video masters, design files, etc.).
  • Timeline — milestones, target delivery dates, and the dependencies we need from you.
  • Revision rounds — how many rounds of feedback are included before additional work is billed.
  • Acceptance criteria — how we'll know the work is done and approved.

Anything not in the written scope is out of scope and may be quoted separately. We're happy to expand scope mid-project if it makes sense — we'll just agree on the change in writing first.

Payment terms

Payment schedules vary by project type and are spelled out in your proposal. Most engagements use one of these structures:

  • 50/50 — half on signature, half on delivery. Most common for projects under 4 weeks.
  • Milestone-based — payments tied to specific deliverables or phases.
  • Monthly retainer — fixed monthly fee for ongoing work, billed on the same date each month.

Invoices are due within 14 days of issue unless stated otherwise. Late payments accrue a 1.5% monthly service charge (or the maximum legal rate, whichever is lower) and may pause active work until the balance is settled. We try to send a friendly reminder before any late fees land.

Intellectual property

On receipt of full payment, you own the final deliverables we create specifically for you — code, design files, video masters, and any other custom work product. We retain ownership of:

  • Pre-existing tools and frameworks — anything we built before your project, or that we use across many engagements.
  • Working files and process artifacts — the in-progress files, source PSDs, project timelines, and intermediate renders we keep for our records.
  • Reusable know-how — the techniques, processes, and patterns we developed — these stay with us.

We also reserve the right to display completed work in our portfolio, case studies, and pitch decks — unless you've specifically asked us not to in writing, in which case we'll respect that.

You keep your pre-existing IP. Anything you bring to the project — your brand, your content, your existing assets — stays yours. We're just working on it, not claiming it.

Revisions & scope changes

Every project includes a defined number of revision rounds. A "round" is a consolidated set of feedback on a single deliverable — not one email per tweak. We define rounds in the proposal to keep the work moving.

Scope changes — new features, additional deliverables, a different direction mid-project — are quoted and agreed in writing before we start. We won't surprise you with a larger invoice than expected.

Cancellation & refunds

Either of us can end a project with 14 days' written notice. If you cancel:

  • Work already delivered is owned by you on receipt of full payment for work done to date.
  • Deposits are non-refundable — they cover time already spent, scheduling we've reserved, and opportunity cost.
  • Unbilled work in progress is billed at our standard rates, prorated to actual time spent.

If we cancel — for reasons other than your breach of these terms — we refund any unused, prepaid fees and hand over all work-in-progress files that are yours to receive.

Confidentiality

Either of us may share information that's marked confidential or that obviously is. We both agree to:

  • Use the other's confidential information only for the project it's shared for.
  • Not disclose it to anyone who doesn't need it to do the work.
  • Protect it with at least the same care we use for our own confidential information.

This stays in effect for 3 years after the project ends. It doesn't cover information that's already public, was already known to us, or is independently developed without reference to the confidential stuff.

Warranties & liability

Our work. We warrant that the deliverables will materially conform to the agreed spec for 30 days after delivery (the "warranty period"). If something is materially off, tell us in writing during that window and we'll fix it at no additional cost.

What we don't warrant. Search rankings, conversion rates, viral videos, or any business outcome — we do great work and we'll bring our best thinking, but we can't promise specific commercial results.

Liability cap. To the maximum extent allowed by law, our total liability to you for any claim related to a project is capped at the fees you paid us for that project in the 6 months before the claim. We're not liable for indirect, incidental, or consequential damages (lost profits, lost data, business interruption, etc.).

Indemnification

You indemnify us against any claim that materials you provided to us (content, brand assets, logos, copy) infringe someone else's rights, or that the project as directed by you violates a law.

We indemnify you against any claim that the deliverables we created, as delivered, infringe a third-party's intellectual property rights — provided you (a) tell us promptly, (b) let us handle the defense, and (c) don't keep using the allegedly infringing work after we've told you to stop.

Termination

We can terminate the engagement immediately if you (a) don't pay an undisputed invoice within 30 days of it being due, (b) materially breach these terms and don't fix the breach within 10 days of notice, or (c) become insolvent.

On termination, you pay for all work completed and accepted up to the termination date. Sections covering payment, IP, confidentiality, liability, indemnification, and dispute resolution survive termination.

Governing law & disputes

These terms are governed by the laws of India, without regard to conflict-of-law principles. If we have a dispute that we can't resolve through good-faith conversation (which we always try first), the dispute will be settled in the courts located in New Delhi, India. You and we both consent to that venue and waive any objection to it.

If any part of these terms is found unenforceable, the rest stays in effect.

Changes to these terms

We may update these terms from time to time. The version that applies to a specific project is the one in effect on the date your proposal was signed — unless we both agree in writing to a newer version.

How to contact us

Questions about these terms, or anything else — we read every message:

See also our privacy policy for how we handle personal data.